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About this report - GRI Index

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This annual report is prepared based on the GRI G4 guidelines and it falls within the scope of the assurance

Strategy and analysis

G4-1

A statement from the most senior decision-maker of the organisation about the relevance of sustainable development for the organisation and its strategy.

Organisation

G4-3

Name of the organisation.

G4-4

Primary brands, products and/or services.

G4-5

Location of the headquarters of the organisation.

G4-6

Number of countries in which the organisation operates and the names of countries in which either major operations or operations that are specifically relevant to the sustainability issues that are covered in the report take place.

One country

G4-7

Property structure and legal form.

G4-8

Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries).

G4-9

Scale of the reporting organisation.

G4-10

  1. Number of employees by type of contract and sex.
  2. Number of employees with a permanent contract, by employee category and sex.
  3. Total workforce broken down by employees and other agents, and gender.
  4. Total workforce by region and gender.
  5. Percentage of activities of the organisation undertaken by persons who are legally classified as self-employed, or by persons other than own employees/agents, employees/agents of suppliers.
  6. Significant fluctuations in the number of employees

Our People:

  1. % contract relationship (number/FTE)
  2. % function level (number/FTE)
  3. Staffing and contract relationship
  4. Not applicable.
  5. Contract relationship
  6. Not applicable.

Not broken down by gender, except for function level.

G4-11

Percentage of the total number of employees covered by a collective labour agreement.

0%, there is no collective bargaining agreement.

G4-12

Description of the supply chain of the organisation.

G4-13

Significant changes during the reporting period regarding size, structure, ownership or supply of the organisation.

G4-14

Explanation regarding the application of the precautionary principle by the reporting organisation.

G4-15

Externally developed economic, environmental, and social charters, principles or other initiatives endorsed by the organisation.

G4-16

Memberships in associations (such as industry associations) and national and international interests.

Determination of material subjects and boundaries

G4-17

  1. List of all companies included in the consolidated financial statements or similar documents.
  2. List of all companies included in the consolidated financial statements or similar documents not covered by this report.

G4-18

  1. Process for determining the content and specific definition of the report.
  2. Explanation of the assumptions used by the organisation to determine the contents of the report.
  1. About this report; Accountability: Definition and scope
  2. About this report; Accountability: Credits; Definition and scope (defining the content)

G4-19

Overview of all material issues identified during the process of determining the content of the report.

G4-20

State the definition within the organisation for each material subject.

G4-21

State the definition outside of the organisation for each material subject.

G4-22

Impact of any reformulation of information provided in earlier reports and the reasons for this reformulation.

G4-23

Significant changes from previous reporting periods with regards to scope and boundaries.

Consultation with stakeholders

G4-24

List of stakeholder groups engaged by the organisation.

G4-25

Basis for identification and selection of stakeholders with whom to engage.

G4-26

Approach for the involvement of stakeholder, including frequency of consultations by type and by stakeholder group and whether they are specifically involved in the context of the reporting process.

G4-27

The main topics and issues that emerged from consultations with stakeholders and how the organisation has responded, e.g. through its reporting. State by topic/issue which stakeholder group put that forward.

G4-28

Reporting period (e.g. financial year or calendar year) to which the information relates.

G4-29

Date of most recent previous report (if applicable).

11 July 2014

G4-30

Reporting cycle (annual, biennial, etc.).

Annually

G4-31

Contact person for questions regarding the report or its content.

Colophon

G4-32

  1. The selected ‘in accordance with’ option.
  2. The GRI content index for the selected option.

G4-33

  1. Policy and current practice with regard to obtaining external assurance for the report.
  2. The scope and basis of external assurance, if not stated in the assurance statement with the sustainability report.
  3. The relationship between the organisation and the assurance providers.
  4. Indicate whether the highest governing body or senior executives were involved in obtaining assurance for sustainability reporting.

Governance structure

G4-34

The governance structure of the organisation, including committees that fall under the highest governance body. State the committees responsible for decisions on economic, environmental and social issues.

G4-35

Process for delegating responsibilities for economic, environmental and social issues by the highest governance body to senior executives and other employees.

G4-36

Does the organisation have one or more supervisors appointed tasked with responsibility for economic, environmental and social issues and do they report directly to the highest governance body?

G4-37

Procedures for consultation between stakeholders and the highest governance body on economic, environmental and social issues. If this consultation is delegated, please indicate to whom and how feedback is provided to the highest governance body.

G4-38

Composition of the highest governance body and the committees thereunder.

G4-39

State whether the chairperson of the highest governance body is also an executive officer (and, if so, his/her position within the management of the organisation and the reasons for this arrangement).

G4-40

Recruitment and selection process for the highest governance body and the committees thereunder and the criteria for the recruitment and selection of members of the highest governance body.

G4-41

Procedures through which the highest governance body ensures conflicts of interest are avoided or resolved. Indicate whether conflicts are reported to stakeholders.

G4-42

Role of the highest governance body and senior executives in the development, approval and updating of mission and value statements, strategy, policies and objectives of the organisation in terms of economic, social and environmental consequences thereof.

G4-43

Measures taken to develop and enhance the knowledge of the highest governing body related to economic, environmental and social issues.

G4-44

  1. Procedures for evaluating the performance of the highest governance body, in particular as regards control of economic, social and environmental issues, including frequency and degree of independence of the evaluation. Indicate whether this concerns self-assessments.
  2. Actions taken in response to the evaluation of the performance of the highest governance body regarding management of economic, social and environmental issues, e.g. changes in the composition of the governance body and its working methods.

G4-45

  1. Role of the highest governance body in identifying and managing the impacts, risks and opportunities in economic, social and environmental issues, including the role of the highest governance body for the implementation of due diligence processes.
  2. Indicate whether stakeholders are consulted for this purpose by the highest governance body.

G4-46

Role of the highest governance body in evaluating the effectiveness of the risk management processes of the organisation on economic, social and environmental issues.

G4-47

Frequency with which economic, environmental and social impacts, risks and opportunities are evaluated by the highest governance body.

G4-48

Highest commission or function that the sustainability report formally assesses, approves and verifies to ensure that all material components are included.

G4-49

Procedure for reporting major concerns to the highest governance body.

G4-50

Total number of important concerns reported to the highest governance body, including the nature thereof and the mechanisms used to deal with these concerns.

G4-51

  1. Remuneration policy for the highest governance body and senior executives.
  2. State how the performance criteria in the policy are linked to the objectives of the highest governance body and senior executives with regards to economic, social and environmental aspects.

G4-52

Procedure for determining the remuneration policy. State whether remuneration consultants are consulted in determining this policy and whether they are independent of management. State how the remuneration consultants are otherwise connected with the organisation.

G4-53

State how the vision of stakeholders is included in the remuneration policy. Are the results of coordination on remuneration policies and proposals taken into account (if applicable)?

G4-54

State for each country in which the organisation operates on a large scale the ratio between the total annual remuneration of the highest paid individual in the organisation in that country compared with the median annual total compensation of all employees (excluding the highest paid individual) in that country.

G4-55

State for each country in which the organisation operates on a large scale the ratio between the percentile increase for the total annual remuneration of the highest paid individual in the organisation in that country compared with the median percentile increase for all employees (excluding the highest paid individual) in that country .

Ethics and integrity

G4-56

Describe the values ​, principles, standards and ethics used by the organisation, e.g. a code of conduct.

G4-57

The internal and external mechanisms for obtaining advice on ethical and lawful conduct, including formally organised matters, e.g. a help or advice line.

G4-58

The internal and external mechanisms for reporting unethical or illegal conduct, including formally organised matters such as escalation to middle management, a whistle-blower scheme or a helpline.

Management approach and indicators

Category: ECONOMY

DMA-EC

  1. State why the subject is material and the impact of the subject.
  2. Describe how the organisation deals with the material subject and its impact.
  3. Evaluation of the management approach.

Economic performance

G4-EC1

Direct economic value generated and distributed.

G4-EC3

Coverage of the pension obligations of the organisation.

G4-EC4

Significant financial support from the government.

None

Indirect economic impact

Purchasing practices

Management approach and indicators

Category: ENVIRONMENT

DMA

  1. State why the subject is material and the impact of the subject.
  2. Describe how the organisation deals with the material subject and its impact.
  3. Evaluation of the management approach.

Energy

Emissions

Products and services

G4-EN28

Percentage of collected products of the total number of products sold.

Compliance

G4-EN29

Height of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.

0

Supplier assessment on the environment

G4-EN32

Percentage of new suppliers that are screened on use of environment criteria.

Environmental complaints

G4-EN34

Number of environment-related complaints recorded, followed-up and resolved through formal complaints procedures.

0

Management approach and indicators

Category: SOCIAL

Subcategory: working conditions

DMA

  1. State why the subject is material and the impact of the subject.
  2. Describe how the organisation deals with the material subject and its impact.
  3. Evaluation of the management approach.

Employment

G4-LA1

Total number of (new) employees and rate of employee turnover by age group, gender and region.

G4-LA2

Benefits provided to full-time employees for which part-time employees are not eligible, by major operations.

None

G4-LA3

Number of employees that have taken parental and maternity leave and retention rate 12 months after returning from parental and maternity leave for women and men.

Training

G4-LA9

Average number of hours per year that an employee spends on training, by employee category and sex.

G4-LA10

Programmes for skills management and ‘lifelong learning’, in order to ensure the continued employability of employees and assistance provided to them to complete their careers.

G4-LA11

Percentage of employees receiving regular performance and career development information, by gender and employee category.

Diversity and equal opportunities

G4-LA12

Composition of governance bodies and breakdown of employees by category according to gender, age, membership of a particular social minority and other diversity indicators.

Equal pay for men and women

G4-LA13

Ratio of basic salary for men and women by employee category for every major business location.

Supplier assessment of working conditions

G4-LA14

Percentage of new suppliers that will be screened using criteria for working conditions.

Mechanisms for reporting complaints about working conditions.

G4-LA16

Number of complaints reported about working conditions, addressed and resolved through formal complaints mechanisms.

0

Subcategory: human rights

DMA

  1. State why the subject is material and the impact of the subject.
  2. Describe how the organisation deals with the material subject and its impact.
  3. Evaluation of the management approach.

Assessment

G4-HR9

Number and percentage of operations where a human rights assessment has been done.

Supplier assessment on human rights

G4-HR10

Percentage of new suppliers screened using human rights criteria.

Subcategory: society

G4-HR10

  1. State why the subject is material and the impact of the subject.
  2. Describe how the organisation deals with the material subject and its impact.
  3. Evaluation of the management approach.

Anti-corruption

G4-S03

Percentage and total number of operations assessed for significant corruption risks.

G4-S04

Communication and training on anti-corruption policies and procedures.

G4-S05

Instances of corruption identified and the measures taken.

None

Competition

G4-S07

Total number of legal actions in the context of anti-competitive behaviour, anti-trust and monopolistic practices and their outcomes.

None

Subcategory: product responsibility

DMA

  1. State why the subject is material and the impact of the subject.
  2. Describe how the organisation deals with the material subject and its impact.
  3. Evaluation of the management approach.

Product and service labelling

G4-PR3

Type of information provision about products and services that are required in accordance with the procedures of the organisation and the percentage of significant products and services to which the information requirement applies.

G4-PR4

Total number of incidents of non-compliance with regulations and voluntary codes concerning information provision and labelling of products and services, by type of outcome.

None

Marketing and communication

G4-PR7

Total number of incidents of non-compliance with regulations and voluntary codes related to marketing communication, including advertising, promotion and sponsorship, by type.

Customer privacy

G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

Governance; Privacy

We have not published the number of substantiated complaints regarding breaches of privacy, as a number without context does not say much.

Compliance with laws and regulations

G4-PR9

Amount of significant fines for non-compliance with laws and regulations concerning provision and use of products and services.

0